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Sterling Silver Plated Swarovski Crystal Rennaisance Initial Cake Topper
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Swarovski Crystal Sparkle 50 Birthday Gold Plated Cake Topper
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Swarovski Crystal Sterling Silver Plated Initial Cake Topper~French Flower

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Store Policies

1) What is Your Return Policy

If you would like to return an item, our policy is as follows. Due to the fact that our products are generally used once for an event, we cannot accept returns on any of our cake toppers, pesonalized or not. We are unable to guarantee delivery dates, and ship time estimates are best estimates only rather than guarantees of ship dates. We encourage questions prior to purchase if you have any. Your order is processed immediately and generally cannot be cancelled once ordered.

Custom ordered and Personalized items cannot be returned for any reason other than an error on our part. This includes any custom cake toppers as well as toppers engraved with your personal information including names and event date. Please notify us within 48 hours of receipt of your item if there is a defect to be considered for a replacement item. We package everything carefully so damage during shipment is rare.
2) What Payment Methods Do You Accept

For your convenience, we provide secure payment so that you may pay by Visa, Mastercard, Discover or American Express. You may also use PayPal as a payment option also. We accept all forms of PayPal. If you experience any difficulties in placing an order, please contact us.
3) What Are Your Shipping Times

We ship in stock items within 2-3 business days. Items that are engraved with your personal information normally ship within 5 business days. Cake Toppers that are custom ordered ship in about two weeks time. Please include your event date with your order if you are concerned with the time frame. Upgrading shipping can be an option. Please be aware that if you choose Overnight Shipping, your item will be overnighted AFTER the process time indicated in your item description.
4) Chargebacks

We consider a chargeback as "friendly fraud" or internet shoplifting. Our policy is as follows: Chargebacks will be reported to all major credit bureaus as a delinquent collection account and will impact credit scoring.

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